As we draw 2021 to a close, it has felt a little doom and gloom for hospitality. But there is hope based on consumer behaviour indicators – UK consumer confidence is almost twice as high as it was in January this year, and concerns over going out and making plans are ebbing slightly in England […]
Despite the current COVID-19 guidance updates seemingly excluding most hospitality venues, consumer behaviour is telling a different story. Pubs, restaurants and bars across the country have seen a concerning spike in cancellations of upcoming bookings, which will have a devastating financial impact on both big and small businesses. After an incredibly difficult ‘golden quarter’ in […]
Christmas across the UK is a joyous time of year. There’s no denying that the holiday season can be stressful, but it doesn’t have to be! In order to ensure that your hospitality venue is beautiful and festive this Christmas, there are many things you’ll need to do from finding the perfect tree for your […]
Customer data collection is an essential component of any hospitality business. How you collect data can have a significant impact on your bottom line, but it also impacts how customers perceive you and your establishment. Lucky for you, there are many ways to capture customer data in today’s digital age! Find out which methods work […]
It’s Black Friday season! Friday 26th November 2021 – One of the most anticipated retail sales days (or even weekends!) of the year. But it’s not just retail that can benefit… you can too. Last year, shops were in lockdown, and so internet shopping took over. This year, the high street is back with a vengeance with many offers and exclusives only available in-store. Even […]
How to win Halloween. Halloween may have you turning the lights off, hiding behind the sofa and pretending to trick or treaters there’s no one at home; but in your venues, it’s definitely a reason to celebrate and drive a high volume of trade! This year, as we’re not facing the same restrictions as 2020, the UK’s Halloween consumer spending forecast is set to exceed the […]
Safety on a night out has always been a topic of conversation for licensed properties. But it has hit the headlines over the last week for all the wrong reasons. Multiple cases of drink spikings have been reported, provoking a reaction amongst young men and women in almost every major city. We want everyone to […]
A restaurant should pamper its customers with a culinary experience. Unfortunately, that is often not enough. Restaurants have to be profitable in order to exist. Accordingly, the finances in the catering industry are always a hot topic. To do this, there must be a healthy relationship between costs and income. Even if the costs are […]
Undoubtedly, the United Kingdom draws attention to its great cultural diversity and the cosmopolitan life it offers. The nightlife is legendary, especially in university cities such as Manchester, London, and Brighton, where there are hundreds of bars and restaurants that offer typical dishes with avant-garde drinks while full of live music. There will never be […]
Where you decide to display your ROUND point of sale (POS) has a large impact on how effective it is in alerting your customers to how they order in your venue. Here, we will be rounding up the best ways to increase the visibility of your point of sale allowing you to increase your ATV. […]