As we draw 2021 to a close, it has felt a little doom and gloom for hospitality.  But there is hope based on consumer behaviour indicators – UK consumer confidence is almost twice as high as it was in January this year, and concerns over going out and making plans are ebbing slightly in England […]

Combat the current cancellation crisis

Despite the current COVID-19 guidance updates seemingly excluding most hospitality venues, consumer behaviour is telling a different story. Pubs, restaurants and bars across the country have seen a concerning spike in cancellations of upcoming bookings, which will have a devastating financial impact on both big and small businesses. After an incredibly difficult ‘golden quarter’ in […]